LinuxAssist^SM Services for
Implementation & 24x7 Support Services

Our LinuxAssist services will help you enable IBM Websphere, DB2, Lotus and Tivoli software products on your Linux platforms. VM Assist, strategically partnered with SuSE® and Red Hat®, provides total peace of mind by fully supporting Linux on IBM xSeries through zSeries platforms!

Executive Overview
Linux for traditional data centers has only recently been introduced, yet small, medium, and large organizations are already grasping its effectiveness. The intelligent deployment of Linux along in place of and alongside existing servers allows an organization to consolidate server farms and manage overall data center requirements more reliably and cost-effectively.

The LinuxAssist Guarantee:
Unlimited 24x7 hands-on support, ensuring a successful Linux implementation!

About VM Assist
Since 1986, VM Assist has provided 24x7 infrastructure service support for IBM mainframe operating systems and program products. Now, VM Assist has included Linux support into its service plan offerings for all IBM platforms. Our expert Linux systems administrators work alongside veteran z, i, p, and xSeries systems administrators in order to offer a comprehensive range of support and training services designed to maximize stability, performance, and currency of a Linux infrastructure.

Two LinuxAssist Service Plans - Implementation and Retainer Services

Implementation Services:		Unlimited support for a fixed fee for the design & implementation of an entire Linux infrastructure:
Phase 1:		The Definition of a Successful Implementation
Phase 2:		Environmental Requirements Strategic Consultation
Phase 3:		Implementation Planning and Detailed Project Definition
Phase 4:		Installation of all Components
Phase 5:		Component and Overall System Testing
Phase 6:		Education and Operational Training
Phase 7:		Production Implementation
Phase 8:		One month follow-on 24x7 Support
Retainer Services:		Unlimited support hours (with guaranteed one hour callback), for hands-on support for issues surrounding:
Stability:		Problem identification and resolution
Currency:		Software maintenance application
Performance:		Ongoing workload optimization

Linux is a registered trademark of Linus Torvalds. All other registered trademarks belong to their respective holders.